What the government’s message says, and means

What a member actually sees on screen or in a letter is above. What it means is below. Reading it does not make the reason go away — it only makes it visible.

This is a sample case. The names and numbers are manufactured and belong to no real person.

throw a number of anomalies in profiles leading to rejections/failures/frauds. As a result, genuine members have to go through a long channel for corrections

Your name in EPFO is not exactly your name in Aadhaar

One letter, one space, one missing initial. Every claim is validated against the Aadhaar-held record before it is paid, so the match has to be exact.

Still true: Reading this does not change the record. The reason stays exactly as true until it is fixed.

The member can either claim a withdrawal benefit or obtain a Scheme Certificate.

You need a Scheme Certificate and do not have one

With ten years or more of pension service, the certificate is what preserves it until the pension starts. It is free, and it is not issued automatically.

Still true: Reading this does not change the record. The reason stays exactly as true until it is fixed.

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